DBA
Welcome to
Your path to flexible income starts today!
Thank you for joining the community of professionals who help, solve and grow every day.
“Here, you're not a number. You're a talent with the freedom to grow at your own pace.”
Essential First Steps
✅ Complete your profile with a photo, real-life information, and skills.
✅ Upload your documents (ID, license, certificates, if applicable).
✅ Add your bank account or payment method.
✅ Learn how to use the app (see mini-tutorial).
✅ Activate your notifications to receive requests.
How to earn more from day one
Practical tips to maximize income:
💡 Respond quickly: The first Taskers to respond usually get more jobs. 💼 Maintain a good rating: Quality opens more doors and promotions.
🧰 Offer additional services: Take advantage of extra skills (e.g., if you know how to clean, you can also install a TV or fix an electrical outlet).
🎯 Stick to your schedule and avoid cancellations to be eligible for better jobs.
What You Should Know – FixorApp Key Rules and Policies
This step is essential for you to work safely, professionally, and without surprises. Here we explain the most important things every Tasker should know.
1. ✅ How job assignments work
How do I receive jobs in the app?
When a client chooses a Tasker and requests a service, you'll receive a notification with the details of the job.
You should accept or decline quickly. The first to accept usually gets the job.
Tip:
🔔 Activate all notifications on your phone so you don't miss out on opportunities.
2. ❌ Cancellation Policy
What happens if I cancel a job after accepting it?
You can cancel in justified situations, but don't overdo it; the system will allow you to enter a justification.
Frequent cancellations affect your reputation, visibility, and access to good jobs, as well as the temporary cancellation of your account.
In serious or repeated cases, your account could be temporarily suspended or blocked.
Recommendation:
If you have an emergency, notify support from the app as soon as possible.
3. 🧠 How to Handle Difficult Clients or Awkward Situations
We know not all services are perfect. Here's how to act professionally:
Always remain calm and respectful.
If the client changes the agreed-upon work, you can coordinate with them and charge extra for the work performed. Consult support before continuing.
If you feel your safety is at risk, leave the area and report it immediately.
Always use the app's internal chat to record the conversation.
Important:
⚠️ Never accept cash payments outside the app without authorization. This can cause legal and financial problems, as well as the termination of your account.
4. 🛡️ How to report a problem from the app
Did you have a problem during or after a service? Here's how to report it:
Open the FixorApp app.
Go to the main menu/Report Issue and add Issue.
Click "Report a problem."
Describe what happened and attach photos if necessary.
You can also contact us via internal chat or email, or through our website.
Why is it important to report it?
It helps us improve, protect your reputation, and resolve conflicts together.
5. 📊 Your rating and how to keep it high
Each client can rate your service (1 to 5 stars).
Punctuality, friendliness, professionalism, and final results are taken into account.
High-rated Taskers with an average of 4.5 stars or higher and more than 50 tasks completed receive more work and promotions, and are promoted to Gold status.
Tips to maintain a high rating:
Arrive on time.
Be clean and respectful.
Confirm details before starting.
End the job with a smile and ask, "Is there anything else I can help you with today?"
6. 👮♂️ Prohibited Conduct
To protect all users, FixorApp prohibits:
🚫 Discriminating based on race, gender, nationality, religion, or condition.
🚫 Performing work without first accepting the service in the app.
🚫 Using offensive, threatening, or violent language.
🚫 Sharing your credentials with another person.
🚫 Offering services outside the app without authorization.
Consequence:
These actions may lead to immediate and permanent account blocking.